General & Security FAQs

Velocity Documentation - FAQs

What AI models does Velocity support?

Velocity supports self-hosted, open-source AI models that have been fine-tuned by our team for optimal performance. In addition, we offer compatibility with widely used commercial models, including OpenAI, Azure OpenAI, and AWS Bedrock Anthropic. These can be enabled upon request depending on your enterprise needs and existing infrastructure.

Which cloud providers does Velocity support?

Velocity is fully compatible with major cloud platforms including Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.

If you’re working with a different or hybrid cloud provider, we’re happy to explore support, reach out to us at [email protected].

Can you enrich our existing system?

Yes. Velocity seamlessly integrates with existing incident response and alerting systems such as Slack, PagerDuty, and OpsGenie. This enables enriched context during production incidents, reducing response time and improving reliability across engineering operations.

---

Security and Compliance

Is Velocity SOC2 compliant?

Yes, Velocity is SOC 2 Type II compliant, ensuring industry-standard data protection and operational security.

Reports are available under a mutual NDA. You can access them via our Trust Center and Legal Center