OpenTelemetry and Kubernetes

Forward OpenTelemetry traces, metrics, and logs from your Kubernetes applications to Velocity to enable AI-powered investigations, automatic service maps, and cross-source correlation

Velocity's AI models become dramatically more effective when they understand how services talk to each other and what happens inside those calls. By forwarding OpenTelemetry data you unlock:

  • Automatic service map – real, high-cardinality topology derived from traces

  • Cross-source correlation – traces enrich your existing Datadog/Grafana/Coralogix dashboards inside Velocity, eliminating context-switching

  • Faster investigation – anomaly detection, error clustering, and "likely root cause" suggestions are trace-aware

Overview

This document is for platform engineers and SREs who already instrument their workloads with OpenTelemetry (Otel SDKs or an Otel-compatible framework) and want to make their incident investigations faster and more accurate with Velocity.

You will learn how to ship traces (and optionally metrics & logs) from your cluster to Velocity in < 10 minutes using a hardened Helm chart built on the OpenTelemetry Collector.

The Velocity Collector is a thin, production-ready wrapper around the upstream OpenTelemetry Collector. It gives you:

  • A single Helm chart with sane defaults

  • Secure (TLS everywhere), stateless, and easy to upgrade

  • Full control – the chart is open-source, CI-built, and uses standard Otel components

This collector forwards OpenTelemetry data from your apps to Velocity. No instrumentation -> nothing to forward. Haven't instrumented yet? You're missing out. OpenTelemetry is worth the effort! 😉

Prerequisites

Quick Start

Let's get you up and running in under 5 minutes.

1

Get your API key

Log into your Velocity account. Contact us at [email protected] to get your API key.

2

Add the Helm repository

helm repo add velocity https://techvelocity.github.io/helm-charts
helm repo update
3

Create a secret with your API key

kubectl create secret generic velocity-collector-secret \
    --from-literal=apiKey=YOUR_API_KEY \
    --namespace velocity \
    --create-namespace
4

Install the collector

helm install velocity-collector velocity/velocity-collector \
    --set global.velocity.apiKey.existingSecret=velocity-collector-secret \
    --namespace velocity
5

Verify it's running

kubectl get pods -n velocity

You should see something like:

NAME                                              READY   STATUS    RESTARTS   AGE
velocity-collector-opentelemetry-collector-abc123   1/1     Running   0          30s
6

Point your apps at the collector

Update your application's OpenTelemetry configuration:

OTEL_EXPORTER_OTLP_ENDPOINT=http://velocity-collector-opentelemetry-collector.velocity.svc.cluster.local:14318
7

Verify data flow

Check the collector logs:

kubectl logs -n velocity -l app.kubernetes.io/name=opentelemetry-collector

Then head to your Velocity dashboard to see traces flowing in.

Architecture

Here's how Velocity Collector fits alongside your existing observability infrastructure:

The Velocity Collector runs in parallel with your existing telemetry pipeline—no need to rip and replace.

Deployment Patterns

Velocity Collector supports different deployment patterns depending on your needs.

I. Application Telemetry (Default)

The default setup deploys a single collector that receives telemetry from your applications. This is perfect for:

  • Microservices sending traces

  • Applications emitting custom metrics

  • Services forwarding structured logs

II. Kubernetes Infrastructure Monitoring

Want to monitor your Kubernetes infrastructure too? Deploy additional collectors:

DaemonSet (one per node) collects:

  • Node metrics: CPU, memory, disk, network

  • Pod/Container metrics: Resource usage and limits

  • Kubernetes metadata enrichment

Deployment (cluster-wide) collects:

  • Cluster metrics: Node conditions, resource allocation

  • Kubernetes events: Scheduling, failures, warnings

III. Service Graph Connector

Coming Soon: Privacy-preserving abstraction that builds relationship graphs from traces without exposing trace details.

For examples and detailed configuration, check out our GitHub repository.

Configuration

Protocol Selection: HTTP vs gRPC

The Velocity Collector uses HTTP protocol (OTLP/HTTP) for sending telemetry data to Velocity's cloud endpoints. This choice provides:

  • Maximum compatibility – Works through firewalls, proxies, and load balancers

  • Easy debugging – Use standard HTTP tools like curl for troubleshooting

  • Internet-friendly – Reliable transmission across internet boundaries

  • Custom port – Uses port 14318 (instead of standard 4318) to avoid conflicts with other collectors

While gRPC offers slightly better performance (~10-20% faster), HTTP's compatibility advantages make it the better choice for internet-facing endpoints like Velocity's ingestion service.

Note:

  • The collector accepts incoming data using either protocol (gRPC on port 14317 or HTTP on port 14318)

  • When forwarding to Velocity's cloud service, it uses HTTP

  • For cluster-internal communication between collectors, gRPC (port 14317) is fine and may offer better performance

Basic Configuration

First, create a Kubernetes Secret containing your API key:

secret.yaml
apiVersion: v1
kind: Secret
metadata:
  name: velocity-collector-secret
  namespace: velocity
type: Opaque
stringData:
  apiKey: YOUR_API_KEY

Then reference it in your Helm values:

values.yaml
global:
  velocity:
    apiKey:
      existingSecret: velocity-collector-secret  # Name of your Kubernetes secret
      key: apiKey  # Key within the secret (default: apiKey)

Advanced Options

For production deployments, you might want to tune these settings:

values.yaml
global:
  velocity:
    apiKey:
      existingSecret: velocity-collector-secret

opentelemetry-collector:
  autoscaling:
    enabled: true
    minReplicas: 3
    maxReplicas: 10
  resources:
    requests:
      memory: 512Mi
      cpu: 200m
    limits:
      memory: 2Gi
      cpu: 1000m

  # ... rest of values

Clone Traffic from Existing Collector

Already have an OpenTelemetry Collector? Add Velocity as an additional exporter to try it out without disrupting your current setup:

otel-collector-config.yaml
# In your existing collector's config:
exporters:
  # Your existing exporters stay unchanged
  jaeger:
    endpoint: jaeger-collector:14250
  prometheus:
    endpoint: 0.0.0.0:8889

  # Add Velocity as a new exporter
  otlp/velocity:
    endpoint: velocity-collector-opentelemetry-collector.velocity.svc.cluster.local:14317
    tls:
      insecure: true  # Within cluster traffic

service:
  pipelines:
    traces:
      receivers: [otlp]
      processors: [batch]
      exporters:
        - jaeger
        - otlp/velocity  # Add to existing pipeline

    metrics:
      receivers: [otlp]
      processors: [batch]
      exporters:
        - prometheus
        - otlp/velocity  # Add to existing pipeline

This approach lets you evaluate Velocity while keeping your existing observability tools running.

Filtering PII and Internal Data

Need to filter sensitive data? The collector includes a purpose-built redaction processor:

values.yaml
opentelemetry-collector:
  config:
    processors:
      # Redact PII using the redaction processor
      redaction:
        allow_all_keys: true
        blocked_values:
          # Redact credit card numbers
          - regex: '\b4[0-9]{12}(?:[0-9]{3})?\b'
            placeholder: "[REDACTED_CC]"
          # Redact email addresses
          - regex: '\b[A-Za-z0-9._%+-]+@[A-Za-z0-9.-]+\.[A-Z|a-z]{2,}\b'
            placeholder: "[REDACTED_EMAIL]"
          # Redact SSNs
          - regex: '\b\d{3}-\d{2}-\d{4}\b'
            placeholder: "[REDACTED_SSN]"
          # Redact API keys
          - regex: '\b(vli_|org_)[A-Za-z0-9:_]+\b'
            placeholder: "[REDACTED_API_KEY]"

        # Or block specific keys entirely
        blocked_keys:
          - "user.email"
          - "customer.ssn"
          - "payment.card_number"

      # Additionally remove entire sensitive spans
      filter:
        error_mode: ignore
        traces:
          span:
            - 'attributes["http.url"] == "/api/v1/credit-cards"'
            - 'name == "SELECT * FROM payment_methods"'

    service:
      pipelines:
        traces:
          processors: [redaction, filter, batch]
          # ... rest of pipeline

The redaction processor automatically scans all span attributes, resource attributes, and span names for sensitive patterns. For more options, see the redaction processor documentation.

Security Considerations

The Velocity Collector is built with enterprise security requirements in mind. It's a stateless forwarder based on the widely-audited OpenTelemetry Collector—no data persistence, no local caching, no attack surface beyond standard HTTPS egress. Your telemetry data flows directly from your cluster to Velocity's TLS-secured endpoints without intermediate storage. The collector runs with minimal permissions, requires only outbound HTTPS (port 443), and can be deployed in locked-down environments with egress proxies.

This architecture means your compliance team can treat it like any other observability agent—same security posture, familiar operational model.

Key Security Features:

  • File-based authentication – API keys are mounted as files, not environment variables

  • No plaintext secrets – All sensitive data stored in Kubernetes Secrets

  • Minimal permissions – Runs as non-root with read-only filesystem

  • TLS everywhere – All communication encrypted in transit

API Key Management

The Velocity Collector uses file-based authentication for enhanced security. Your API key from Velocity is ready to use as-is - simply store it in a Kubernetes secret and the collector will handle the authentication. Create the secret before installing:

# Using kubectl
kubectl create secret generic velocity-collector-secret \
  --from-literal=apiKey=YOUR_API_KEY \
  -n velocity

# Using environment variable
kubectl create secret generic velocity-collector-secret \
  --from-literal=apiKey=$VELOCITY_API_KEY \
  -n velocity

Then reference it in your Helm values:

global:
  velocity:
    apiKey:
      existingSecret: velocity-collector-secret
      key: apiKey  # Key within the secret

For production environments, consider using:

  • AWS Secrets Manager with External Secrets Operator

  • HashiCorp Vault

  • Sealed Secrets

  • Azure Key Vault

Network Policies

If you're using network policies, ensure the collector can:

  • Receive traffic from your application pods (ports 14317/14318)

  • Send traffic to Velocity's ingestion endpoint

Best Practices

  • Start simple – Deploy basic configuration first, add complexity incrementally

  • Monitor the monitor – Set alerts for collector health metrics

  • Resource allocation – Begin with conservative limits, scale based on observed usage

Troubleshooting

Common Issues

Error: "global.velocity.apiKey.existingSecret is required"

  • You must specify the secret name when installing: --set global.velocity.apiKey.existingSecret=your-secret-name

  • The secret must exist before installing the chart

Collector pod is not starting

  • Check the secret exists: kubectl get secret velocity-collector-secret -n velocity

  • Verify the secret has the correct key: kubectl get secret velocity-collector-secret -n velocity -o jsonpath='{.data.apiKey}' | base64 -d

  • Check pod logs: kubectl logs -n velocity -l app.kubernetes.io/name=opentelemetry-collector

No data appearing in Velocity

  • Verify your applications are sending data to the correct endpoint

  • Check the collector logs for authentication errors

  • Ensure network policies allow outbound HTTPS to Velocity's ingestion endpoint

Next Steps

PreviousSumo Logic IntegrationNextGeneral FAQ

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